Experience

Tom is a Market Director at UBS Financial Services in Wellesley, MA  with more than 30 years of leadership experience in Wealth Management, Branch Operations, and Market Management. Throughout his career, he has led complex businesses, developed high-performing advisor teams, and driven operational excellence while maintaining strong risk and compliance standards. Tom has held senior leadership roles spanning market administration, client experience, branch management, and regional operations. Known for his collaborative leadership style and focus on talent development, he partners closely with advisors and support teams to deliver exceptional client outcomes, sustainable growth, and a strong culture across the Greater New England market.

Prior to joining UBS Financial Services, Tom was a Regional Compliance Officer with Wachovia Securities/First Union Securities from 2000-2002. Tom began his career with Oppenheimer & Co in New York in 1986 before relocating to Boston to open the Oppenheimer office in 1993 where he served as the Operations & Compliance Manager.  He has his series 3,7,63, 8 & Insurance licenses. 

Tom and his wife Meghan live in Marblehead, MA  and have two children, Ceallagh, 27 and Liam, 26 as well as a Portuguese Water dog named Fin. Tom enjoys golf & jogging in his spare time.

Heather is a seasoned financial services professional with more than 25 years of experience and currently serves as an Associate Market Executive at UBS Financial Services. Throughout her career, she has held a variety of leadership and client-focused roles that have given her a broad perspective on the business and a strong foundation in operational management, relationship building, and service excellence.

Prior to her current role, Heather served as a Client Experience Director, where she focused on navigating complex market needs, strengthening service delivery, and supporting advisors and teams. Today, she draws on that experience to partner with Financial Advisors and colleagues, helping them achieve their growth objectives while delivering an exceptional client experience.

Heather graduated with Honors from the University of Connecticut, earning a Bachelor of Science in Psychology, while also competing as a Division I soccer player. Balancing the demands of academics and collegiate athletics helped shape the teamwork, discipline, resilience, and leadership she continues to bring to her professional life.

Heather and her husband, Joe, live in Rehoboth, Massachusetts, where she enjoys spending time outdoors and hosting family and friends.

Susan Wolff is a Director and Market Supervisory Officer for the UBS Greater Boston Market, GWM Americas. As Market Supervisory Officer, Susan is responsible for overseeing compliance, legal and regulatory items for the entire Market consisting of 200 advisors. Susan works directly alongside Advisors, Support Staff and Supervisory Officers to deliver our clients the utmost satisfaction while ensuring compliance with firm and regulatory guidelines and policies. Susan has shifted her energy from volunteering to promoting our internal networking group known as All Bar None.  The mission is to educate, engage and empower women within the organization. Susan serves as Co-Chair Field Connectors for All Bar None Chapters across US branch and is Co-Chair of the Greater Boston All Bar None Chapter.

Prior to Susan's role as Market Supervisory Officer, she served as Market Administrative Officer working on managing operational and administrative matters for the Market. She previously led volunteer activities, organizing and implementing event as well as driving participation. She has made an impact in the community and strengthened the working relationships and team culture within our offices.  Prior to joining the Greater Boston Market, Susan was with the Hartford, Connecticut UBS location, formerly PaineWebber, as Complex/Risk Officer and Branch Administrative Manager.

Susan attended Temple University and holds FINRA Series 7, 8, 63, and 65 licenses. Susan and her husband, Brian of 32 years, reside in Lynnfield, MA. They have two children, Jenelle and Robinson, and one granddaughter. They will be welcoming their second grandchild this year. Susan enjoys spending quality time gardening, photography, volunteering for local community organizations and traveling.

Andrea has over 18 years of experience in the wealth management field, leading client associates in providing a positive and comprehensive client experience. Prior to joining UBS in early 2018, she spent over 14 years at Scottrade as the branch manager for Vermont and upstate New York. When not at work Andrea enjoys spending time with her family, hiking and gardening. Andrea currently holds the FINRA Series 7, 9, 10, 63, and 66 licenses.