Lasting relationships. For all that matters

• MA

As the Market Administration Officer for Greater New England, Tom is instrumental in overseeing the administrative functions and ensuring smooth operations across the region. Prior to this, Tom held the role of Client Experience Director starting in January 2023, where he focused on enabling Financial Advisors and their teams to spend more time with clients by simplifying business processes.

Before his role in Client Experience, Tom was the Branch Office Manager of the Boston North Shore Branch from November 2015, concentrating on relationship building, office culture, and customer service. From 2007 to 2015, Tom served as the Regional Administrative Officer (RAO) for the New England Region, overseeing Operations functions and Client Service Associates across 26 branches in New England and New York State.

Earlier in his career, Tom was the Administrative Manager for the Downtown Boston office from 2002 to 2007, handling Compliance, Operations, and oversight of Client Service Associates. Before joining UBS Financial Services, Tom worked as a Regional Compliance Officer with Wachovia Securities/First Union Securities from 2000 to 2002. He began his career with Oppenheimer & Co in New York in 1986 and later relocated to Boston in 1993 to open the Oppenheimer office, where he served as the Operations & Compliance Manager.

Tom holds series 3, 7, 63, 8, and Insurance licenses. He and his wife Meghan live in Marblehead, MA, with their two children, Ceallagh, 25, and Liam, 23, as well as their Portuguese Water dog, Fin. In his spare time, Tom enjoys golf and jogging.

• CT
• MA
• NH
• PA
• SC

Susan Wolff is a Director and Market Supervisory Officer for the UBS Greater Boston Market, GWM Americas. As Market Supervisory Officer, Susan is responsible for overseeing compliance, risk, legal and regulatory items for the entire Market consisting of 200+ advisors. Susan works directly alongside Advisors, their teams and Supervisory Officers to deliver our clients the utmost satisfaction while ensuring compliance with firm and regulatory guidelines and policies. Susan also focuses her energy promoting our internal networking group known as All Bar None.  The mission is to educate, engage and empower women within the organization. Susan currently serves as Co-Chair of the local Chapter of All Bar None Boston, she previously served a Co-Chair Field Connectors for All Bar None Chapters across US branches.

Prior to Susan's role as Market Supervisory Officer, she served as Market Administrative Officer working on managing operational and administrative matters for the Market. She previously led volunteer activities, organizing and implementing event as well as driving participation. She has made an impact in the community and strengthened the working relationships and team culture within our offices.  Prior to joining the Greater Boston Market, Susan was with the Hartford, Connecticut UBS location, formerly PaineWebber, as Complex/Risk Officer and Branch Administrative Manager.

Susan attended Temple University and holds FINRA Series 7, 8, 63, and 65 licenses. Susan and her husband, Brian of 35 years. They have two children, and two grandchildren. Susan enjoys spending quality time with family as well as gardening, photography, and traveling.

• CT
• MA
• ME
• NH
• NY
• PA
• RI
• VT

Andrea has over 20 years of experience in the wealth management field leading teams in providing a positive and comprehensive client experience. Prior to joining UBS in early 2018 she was a branch manager at Scottrade for over 14 years. When not at work Andrea enjoys spending time with her family, gardening and hiking. Andrea currently holds FINRA Series 7,9,10,63,66.